Introducing Outsell’s Service On-Demand. This first-of-its-kind product increases the ability for dealers to engage more with their customers and highest value customers to improve loyalty and increase gross profit.
Leveraging data-driven insights, artificial intelligence, and cutting-edge customer engagement technology, this feature offers real-time service opportunities to dealerships. Furthermore, it seamlessly integrates with Customer Value, which predicts a dealership’s highest value customers over the next three years.
Target Based on Customer Value: Personalize your communications to focus on your highest value customers who bring in your top revenue.
Re-engage Inactive Customers: Reach out to customers who haven’t visited for service in a specific timeframe, rekindling their connection with your dealership.
Identify Likely Defectors: Target customers who may be at risk of defecting based on the time elapsed since their last service visit.
Brand-Specific Engagement: Tailor messaging to used vehicle buyers within their brand, ensuring a personalized and consistent experience.
Proactive Warranty Communication: Identify customers whose warranties are nearing expiration, whether it’s based on projected mileage or time since purchase.
Convert Opportunities to Appointments
Deliver Personalized Messages: Provides you with the ability to include personalized offers, messages, and recommendations based on a customer’s specific vehicle & history.
Engage Your Customers: Allows you to engage these customers via email to effortlessly convert your service opportunities to appointments.
Outsell is the automotive industry’s leading Customer Engagement Platform, specializing in innovative solutions that drive customer loyalty, increase sales, and boost profitability. With a focus on data-driven insights and personalized experiences, Outsell empowers businesses to elevate their customer engagement resulting in measurable improvements in sales, profitability and customer loyalty of their highest value segments.