Cut Through the Clutter With Targeted Text Message Notifications

Outsell and TruVideo Join Forces to Reach More Consumers
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Vying for consumers' attention is harder than ever.

Between email, direct mail, even social media, today's vehicle owners and shoppers are inundated with information.

Lasting customer relationships start with cutting through the clutter - and that takes meeting consumers where they are.

Maybe the task seems daunting, but not when Al can do the work for you, Using Outsell's customer engagement data, text message notifications from Outsell and TruVideo reach new customers for your dealership.

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Hear from real users

"The first day we turned it on, we had seven car deals in two days with seven trades."
Watch
Don Asher
General Manager, Germain Honda of College Hills

How it works

Combing consumer lifecycle stages and interests, Outsell produces text message contact lists for outreach via TruVideo.
Outsell does the modeling and data mining to automatically send out relevant text messages on your behalf to specific customers
If customers reply with interest, you can have a one-on-one conversation and move them down the funnel for sales or service.
For each campaign, dealer can configure whether replies and/or videos are enabled. Outbound messages auto adjust.

Options for Full-Lifecyle Outreach

The technology supports both sales and service campaigns, reaching customers at a variety of lifecycle stages.

Service campaigns

  • Service Due Reminders
  • Lapsed Service
  • Service Thank-You's

Sales campaigns

  • Lease-End
  • Positive Equity
  • Buyer Detection

Did you know?

  • The most used app on consumers' phones is their text message application
  • Text message open and response rates are as high as 98% and 45%, respectively.

How Dealerships Benefit From Text Messaging

Text messaging creates the highest intended service loyalty (60%) among communication channels.

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Customers who text with their dealership report the best customer experience (+27 points compared to email).

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Text messaging yields a higher Net Promoter Score than any other method of consumer engagement.

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37% of customers prefer text messaging, yet only 12% of dealerships have implemented the technology.

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See what Outsell can do for you.

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Let us know who you are, what challenges we can help you solve, or opportunities we can help you seize.