Target Archives | Outsell

Happy Holidays!

Donating to the Marine Toys for Tots Foundation each holiday season is tradition at Outsell, and one that we happily continued this year. Each employee was allocated $20 to purchase a toy/gift from our Target.com registry that was then purchased and delivered to Outsell to be readied for pickup. With a deadline of 5:00pm set for Monday, December 12th, to get items purchased, the gifts arrived and were sent off to help with our local community Toys for Tots last week. You can see more photos at our Facebook page. Check back for more events from The Outsell Caring Committee and HAPPY HOLIDAYS!

The first Outsell Product Day was held yesterday starting at 2pm and concluding with presentations around 4:30pm for announcements and celebration of June birthdays. Happy Hour followed with food and drinks, and a Wii gaming system was setup in the Lounge.

The purpose of Product Day was to inform all associates about everything they needed to know about Outsell products across departments, given in the form of presentations split up throughout the day. There were presentations on Live Chat, Email Campaigns, an Overview and look at the Reporting aspects of the Outsell Digital Engagement Platform, a tour of the Innovation Lab where our Development team works, a look at our Mobile Service Club option for dealers and use of QR Codes, and a station to cover our competitive market and industry trends.

Associates earned one raffle ticket for each presentation they attended. The winner of the final drawing for a gift card to Target was Corbett Ortmann in Campaign Operations.

It was especially exciting to see our Live Chat Specialists attending the presentations, as their schedules to fit our 24/7 service can make it difficult to participate in some company-wide functions. We were happy to provide different timeslots of the presentations to make sure as many associates as possible were able to attend.

Example Presentation Slide from Live Chat:

 

Thank you again to all participants and presenters! We look forward to our next Product Day and how we can improve the experience!

Giving Back to Those in Need

During the Thanksgiving holiday the Outsell Caring Committee organized our First Annual Outsell Food Drive. Those efforts were an enormous success for us as a team as well as for the Joyce Uptown Food Shelf that we were proud to work with for our donations. Our first blog post on Holiday Charity Drives and the Food Drive results can be found here.

For the Christmas Holiday the Caring Committee continued that commitment with contributions to the U.S. Marine Corps Reserve Toys for Tots Foundation.

The Toys for Tots Foundation asks for donations of new, unwrapped toys during October, November, and December each year to be delivered at Christmas to needy children in surrounding communities. Please check out the website and read more about the Marine Toys for Tots program here in Minneapolis.

Given our digital background, the Caring Committee gave Outsell employees the mission of logging onto Target.com under the company name and each purchasing up to $40 dollars of age-appropriate toys. Our purchases were delivered well within the Toys for Tots deadline and picked up by Marine Corps officers before the holidays.

For more pictures of the event, as well as pictures from the Thanksgiving Food Drive, please check out our Facebook Fanpage.

The Outsell Caring Committee and employees have helped us exceed individual and group giving for the Food Drive, Toys for Tots, and many other charitable organizations and endeavors this year. Outsell also donated $5000 to the United Way in honor of Bart Greenwood, a beloved member of the Outsell family who was lost in 2009 and who had always been strongly dedicated to giving back to the community, a tradition Outsell is proud to continue.

As Outsell employees headed out of the office the night before Christmas Eve, President and CEO Mike Wethington passed on a message that we could all keep in our hearts for the holidays and the coming year:

“This Christmas morning I would ask each of you to remember those times when you were a child and how you felt when you received a present that you didn’t expect to receive. Then think about all of the children that we impacted this Christmas Day when they open one of the presents from the mountain of gifts we all gave this year. Can’t you just see the smiles?”

Thank you again to the Caring Committee and the many organizations we had the pleasure of working with in 2010 and that we look forward to working with again in 2011. You can read more about all of the charitable organizations Outsell is involved with at the Caring Committee webpage.