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Outsell Partners with NeoSynergy to Provide Premium Live Shopping Assistance for AOL Autos

NeoSynergy will offer a premium Outsell powered "Live Chat" service to new dealers signing up for their AOL Autos "Best Deals" or "Buy Direct" service

Minneapolis, MN, February 5, 2008 - www.outsell.com - Outsell LLC, the fastest growing Internet auto sales and marketing company in America, today announced a partnership agreement with NeoSynergy to provide dealers signing up for their AOL Autos "Best Deals" or "Buy Direct" service with a premium Live Chat service. This partnership creates the industry's first live interactive shopping experience that allows consumers to directly connect to the dealership once engaged at a major automotive shopping portal like AOL Autos. With this added feature dealerships now have a national live virtual dealership open for business 18 hours a day 7 days a week.

NeoSynergy, Inc. (www.neosynergy.net), based in Bloomfield Hills, MI, is a provider of Web-based enterprise automotive retail management and eCommerce software and services to the automotive industry. NeoSynergy's suite of products — Best Deals, Buy Direct and DARWIN XE — enable manufacturers, service providers, dealers and consumers to be linked in real time via the Internet to seamlessly conduct vehicle, parts and service transactions.

NeoSynergy's Best Deals software application is the result of a partnership with AOL Autos and NeoSynergy's merger with MotorAlley.com. Best Deals enables automotive dealers to advertise their best deals and special pricing on products via the Web. By partnering with Outsell, NeoSynergy is now enabled to offer a premium Live Chat service to new dealers signing up to the "Best Deals" or "Buy Direct" service. This added feature would allow the dealership to be represented 18 hours a day and 7 days a week. The is the first time a major automotive portal would offer dealers who sign up for the "Best Deals" service the opportunity to include "Live Chat" as an added customer feature. This "Live Chat" button would be prominently positioned next to each of their best deals. Outsell will also deliver the opportunity to their 400+ current dealers to sign up free for AOL Autos "Best Deals" and showcase their special new vehicle deals to a large online audience.

"We are very pleased to be partnering with NeoSynergy in providing this complimentary customer engagement feature alongside their progressive portfolio of services" said Tim Copacia, Executive Vice President, Customer Experience & Strategic Partnerships at Outsell. "Live chat functionality embedded within the dealer's website, improves the retail customer experience by providing instant access to the dealership and helps dealers efficiently move internet shoppers...to showroom buyers. Our iBase™ Business Intelligence studies indicate that 75% of live chat users are more likely to visit a dealership and 88% plan to buy in the next month" said Copacia.

Outsell's Live Chat results range from 2 to 30 units sold a month on average. Consumers use live chat during all aspects of the customer life cycle from researching and buying, to maintaining their vehicle.


About Outsell LLC
Outsell (www.outsell.com) is a leading internet auto sales & marketing firm targeting automotive leaders who want to significantly increase sales and fixed operations revenues via the Internet. Outsell delivers a sophisticated suite of services that touch every phase of the online car buying process including:

As the fastest growing Internet automotive sales & marketing company in America, Outsell is a fire-breathing, tire-squealing Internet auto sales machine.


Media Contacts

Sahil Merchant
sahil.merchant@outsell.com
612.236.1517

Patty Cox
patty.cox@neosynergy.net
248.232.7979