Comments for Outsell http://www.outsell.com Transforming the way brands engage with consumers Sat, 01 Oct 2011 00:01:23 +0000 hourly 1 http://wordpress.org/?v=3.3.1 Comment on Dealer Customer Loyalty Best Practices by Editor, Driving Retention http://www.outsell.com/2011/09/26/dealer-customer-loyalty-best-practices/comment-page-1/#comment-1549 Editor, Driving Retention Sat, 01 Oct 2011 00:01:23 +0000 http://www.outsell.com/?p=3019#comment-1549 One of the best ways to improve your customer loyalty is to improve your employee loyalty. If your employees aren’t happy, your customers will feel and reflect that negativity. Businesses with strong customer loyalty know that keeping your employees happy and treating them well will help to ensure positive customer-employee interactions - and ultimately improve customer loyalty. One of the best ways to improve your customer loyalty is to improve your employee loyalty. If your employees aren’t happy, your customers will feel and reflect that negativity. Businesses with strong customer loyalty know that keeping your employees happy and treating them well will help to ensure positive customer-employee interactions – and ultimately improve customer loyalty.

]]> Comment on Customer Loyalty Program Success by Editor, Driving Retention http://www.outsell.com/2011/09/06/customer-loyalty-program-success/comment-page-1/#comment-1548 Editor, Driving Retention Fri, 30 Sep 2011 23:49:23 +0000 http://www.outsell.com/?p=2939#comment-1548 Loyalty programs are powerful customer retention tools that work by changing customer behavior. Well-organized, administered and marketed loyalty programs create among customers a higher perceived and real value in a business. Once earned, this loyalty builds longer-lasting relationships that convert to sustainable, repeatable business opportunities. Some dealers have seen over 20% retention increases when using a good loyalty program and over 50% return rate from customers engaged in the program. These are pretty substantial margins and yet so many dealers have yet to engage a loyalty program at their store. Loyalty programs are powerful customer retention tools that work by changing customer behavior. Well-organized, administered and marketed loyalty programs create among customers a higher perceived and real value in a business. Once earned, this loyalty builds longer-lasting relationships that convert to sustainable, repeatable business opportunities. Some dealers have seen over 20% retention increases when using a good loyalty program and over 50% return rate from customers engaged in the program. These are pretty substantial margins and yet so many dealers have yet to engage a loyalty program at their store.

]]> Comment on Dealer Sales vs Dealer Services: Pushup Contest by Justin Brown http://www.outsell.com/2011/07/06/dealer-sales-vs-dealer-services-pushup-contest/comment-page-1/#comment-995 Justin Brown Wed, 06 Jul 2011 15:49:35 +0000 http://www.outsell.com/?p=2725#comment-995 Outstanding! Let's keep the photo opps coming. I propose for the next chapter in this rivalry the Gallon of Milk Challenge... Outstanding! Let’s keep the photo opps coming.

I propose for the next chapter in this rivalry the Gallon of Milk Challenge…

]]> Comment on Automotive Marketing to Women by Auto Service Training http://www.outsell.com/2011/05/16/automotive-marketing-to-women/comment-page-1/#comment-913 Auto Service Training Mon, 20 Jun 2011 23:03:20 +0000 http://www.outsell.com/?p=2397#comment-913 I love this. I am so glad that women are getting better service in the automotive industry than they used to and I hope that it will continue to improve. I love this. I am so glad that women are getting better service in the automotive industry than they used to and I hope that it will continue to improve.

]]> Comment on Bagel Wednesday by Amy http://www.outsell.com/2011/05/11/bagel-wednesday/comment-page-1/#comment-657 Amy Wed, 11 May 2011 18:05:59 +0000 http://www.outsell.com/?p=2364#comment-657 Looking good. Bagel Wednesday IS the highlight of the week!! Looking good. Bagel Wednesday IS the highlight of the week!!

]]> Comment on Outsell Paves the Way for Automotive Marketing by Tim Austin http://www.outsell.com/2010/04/05/outsell-paves-the-way-for-automotive-marketing/comment-page-1/#comment-3 Tim Austin Wed, 14 Apr 2010 04:21:20 +0000 http://www.outsell.com/?p=129#comment-3 I like the new site. Always room for one more bookmark! I like the new site. Always room for one more bookmark!

]]>