About Live Chat
A fully staffed Live Chat service that immediately engages visitors on your web site, turning browsers into buyers 7 days a week, 18 hours a day.
What It Delivers
Live Chat results range from 2 to 30 units sold a month. On average Outsell dealers see 3-5 sales a month with Live Chat. Consumers use live chat during all aspects of the customer life cycle from researching, buying (70%) to maintaining their vehicle (30%).
Benefits of Live Chat
- Close more deals & Drive more fixed ops revenue.
- Work with more qualified prospects.
- Drive more traffic from your website to your stores.
- Engage after-hours browsers 7 days a week, 18 hours a day.
- Provide high-quality, high touch prospect and customer interaction support.
Did You Know?
- Abandonment Rates Are High: 90% of dealer site visitors surf off without ever contacting the store.
- Live Chat Usage is Exploding: Instant messaging is the fastest growing means of communication in the world. 22% of Internet Retailers have it and 60% plan on adding it.
- Makes Passive Websites Interactive: Outsell Live Chat turns passive web browsing into an interactive shopping experience.
- Serious Buyers: Live Chat Ups typically close at a higher rate than the National average for Internet Leads, with users typically buying in 48 hours or less at higher gross profit.
