About the Business Development Center

Beat the competition by following-up every lead within 15 minutes by phone. Your Virtual Dealership is open for business 7 days a week, 18 hours a day with trained professionals who handle all follow-up activities and forwarded hot-leads your in-store sales specialists for closure, driving unit sales at your dealership.

What It Delivers

The BDC increases floor sales, market share and profits by maximizing profitable vehicle sales. On average Outsell Dealers are increasing their monthly Internet sales by 8 units a month. The BDC qualifies and delivers "hot leads" to your dealership sales floor through set Appointments and/or Hot Transfers. Following the submission of a lead, the Outsell BDC consistently delivers a rapid personal response within 15 minutes of lead submission, and continues to follow up with a heavily front-loaded activity to coincide with initial interest level.

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Benefits of the BDC

  • Beat Your Competition to In-Market Buyers.
  • Leverage Rapid Response to Increase Floor Sales.
  • Consistent Ongoing Lead Follow-Up.
  • Proven Sales Accelerator.
  • Alleviate Personnel Turnover.
  • Increase Market Share & Profits.

About the BDC Process

  • Outsell CIC agents consistently deliver a rapid personal phone response to all leads within 15 minutes of lead submission.
  • The focus of the BDC is to maximize profitable vehicle sales by qualifying and delivering "hot leads" to your dealership sales floor through set Appointments and/or Hot Transfers.
  • Following the submission of a lead, the Outsell BDC applies concentrated personal telephone and email connections on days one to seven, in line with automotive consumer buying behavior.
  • The Outsell Sales & Marketing Engine's ongoing interactive marketing cycles maintains contact and re-engages shoppers.